KYC & AML Policy

1win maintains a structured Know Your Customer (KYC) and Anti-Money Laundering (AML) framework as part of its commitment to operating a secure and lawful platform for users in India. These policies establish clear procedures for identity verification, financial monitoring, and the prevention of illicit activity. The primary aim is to protect every account holder and uphold the integrity of the platform in accordance with applicable regulatory requirements.

1win applies KYC and AML procedures to verify the identity of each user, prevent fraud, and ensure the platform is not used for financial crime or any form of illegal conduct.

These measures provide the following guarantees to all users:

• Fair play: All participants operate under verified, equal conditions with no room for deceptive practices;
• User safety: Personal data and financial assets are protected through rigorous security measures;
• Transparency: All verification and compliance procedures are clearly documented and consistently applied;
• Regulatory compliance: The platform adheres to applicable legal and reporting obligations relevant to online gaming operations in India.

Every new user on 1win is required to complete an identity check before accessing certain account features, initiating withdrawals, or reaching specified transaction thresholds. The following categories of documents may be requested during the document submission and ID verification process:

• Government-issued photo identification: A valid document confirming the user’s legal identity, such as a national ID card, passport, or driving licence;
• Proof of address: Documentation confirming the user’s current residential address, issued within a recent and specified timeframe;
• Payment method ownership confirmation: Evidence that the payment instrument linked to the account belongs to the verified account holder.

1win implements a comprehensive set of controls designed to detect, prevent, and respond to money laundering, terrorism financing, and other forms of financial misconduct on the platform. The following measures form the core of the AML framework:

• Transaction monitoring: Continuous review of deposits, withdrawals, and account activity to identify irregular or suspicious patterns;
• Automated detection systems: Rule-based tools that flag unusual behaviour for further review without delay;
• Enhanced due diligence: Additional verification steps applied to accounts or transactions classified as high-risk under the platform’s internal risk framework;
• Review of large or atypical transfers: Manual and automated examination of transfers that exceed standard thresholds or deviate from established user behaviour;
• Risk scoring: Assessment of user profiles and transaction histories to assign appropriate risk levels and determine the required level of scrutiny;
• Sanctions and PEP screening: Cross-referencing of user data against international sanctions lists and Politically Exposed Persons (PEP) databases;
• Reporting obligations: Disclosure of suspicious activity to competent authorities where required under applicable law.

• Operating multiple accounts: Creating or using more than one account to circumvent identity checks, limits, or platform rules;
• Submitting forged or stolen documents: Presenting falsified, altered, or unlawfully obtained documentation during the verification process;
• Laundering of funds: Using the platform in any manner intended to conceal the origin, ownership, or destination of illicit funds;
• System manipulation: Exploiting technical vulnerabilities or engaging in coordinated behaviour to gain an unfair advantage;
• Sharing or selling account access: Transferring account credentials or control to another individual under any circumstances;
• Use of third-party payment instruments: Depositing or withdrawing funds through payment methods not registered in the name of the verified account holder;
• Identity misrepresentation: Providing false, incomplete, or misleading personal data during registration or at any stage of the verification process.

Breaches of KYC and AML obligations are treated as serious violations, and 1win reserves the right to take immediate enforcement action upon detection. Measures applicable in such cases include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to competent authorities where applicable under the relevant regulatory framework.

Each user is responsible for ensuring that all personal data submitted to 1win is accurate, complete, and kept up to date at all times. Verification requests must be completed promptly, as delays may result in temporary restrictions on account access or transaction processing. Users are required to respond to any follow-up requests for additional documentation within the timeframe specified by the platform. Only payment methods registered in the name of the verified account holder may be used for deposits and withdrawals. Any suspicious activity observed within the account or platform environment should be reported to the support team without delay to assist in maintaining a secure and compliant user environment.

1win is committed to upholding fair play and transparency across all aspects of its operations, ensuring that every user benefits from a safe, honest, and well-regulated environment. The following principles guide the platform’s approach to compliance and user safety:

• Adherence to KYC and AML standards: All procedures are applied consistently and in accordance with applicable regulatory requirements;
• Confidentiality and protection of personal data: User information collected during identity checks is handled securely and in line with data protection obligations;
• Ongoing monitoring for suspicious activity: The platform maintains continuous surveillance to detect and address irregular behaviour at any stage;
• Prevention of manipulation and unfair conduct: Measures are in place to identify and respond to any attempt to compromise the integrity of the platform;
• User support on safety matters: Dedicated assistance is available to users who have concerns or queries related to account security and compliance procedures;
• Shared responsibility: Effective compliance depends on cooperation between the platform and its users, with both parties expected to uphold applicable standards;
• Equal conditions for all users: Verification and monitoring procedures are applied uniformly across all accounts, ensuring no user receives preferential or disadvantageous treatment.